Shippings and pick ups


SHIPMENT OF YOUR ORDERS*

Deliveries are entrusted to carriers who have been selected by ITAFRAN for the quality of their services:

  • Express : Same day shipping and next day delivery for orders received by 7:00 pm.

  • Freight : departure is guaranteed within a maximum period of 72 hours (D+3)

AVAILABILITY OF YOUR ORDERS ON THE PLATFORM

The platform counter is open from Monday to Friday, every morning from 8:00 am to 12:00 pm. The persons you have duly mandated can receive your orders under the following conditions :

1) Deadlines for availability H0 : in the minutes following your order (extra 50 €)

H4 : within 4 hours following your order (extra 25 €)

The next morning for an order confirmed the day before before 12:00 noon

The H0 and H4 availability will be available in the afternoon.

2) Package control

It is imperative that the recipient checks the nature, quality and quantity of the goods as well as the packaging. Once they have been collected, the packages will be deemed to conform to the Delivery Note(s) and no subsequent claims will be accepted.

3) Security procedures

  • Visitors do not have access to the platform and must remain within the perimeter of the counter.

  • Special instructions to fight against the diffusion of Covid 19: wearing of the mask, minimum distance of 2 meters and hand washing with the hydro-alcoholic liquid are mandatory.

*Conditions only applicable to shipments in FRANCE